**Privacy Policy**

Effective Date: [2023]

**1. Introduction**

Climake Company  is committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal information on our website, https://climake-eg.com/  and any other associated services, including but not limited to our central heating system products and related services (collectively referred to as the “Services”).

This Privacy Policy is designed to help you understand how we collect, use, share, and safeguard your personal information. By accessing or using our Services, you consent to the practices described in this Privacy Policy.

**2. Information We Collect**

We collect personal information that you provide to us when you access or use our Services. This information may include but is not limited to:

– Contact Information: Such as your name, email address, phone number, and mailing address.
– Account Information: If you create an account with us, we may collect your username, password, and other account-related information.
– Payment Information: When you make purchases through our Services, we collect payment card details, billing information, and transaction history.
– Technical Information: We collect information about your device and browser, including IP address, operating system, and browser type.
– Usage Information: We collect data related to your interactions with our website and Services, such as pages viewed, the duration of visits, and clickstream data.
– Communications: We may store records of your correspondence with us, including emails and other forms of communication.
– Survey and Feedback: If you choose to participate in surveys or provide feedback, we will collect the information you provide.

**3. How We Use Your Information**

We use the personal information we collect for the following purposes:

– To provide and improve our Services.
– To process and fulfill orders for our central heating systems and related products.
– To communicate with you, respond to your inquiries, and provide customer support.
– To personalize your experience on our website and tailor our Services to your preferences.
– To send you updates, newsletters, and promotional materials, subject to your consent.
– To conduct research, analysis, and statistical reporting.
– To maintain the security and integrity of our website and Services.
– To comply with legal obligations and protect our rights and interests.

**4. Sharing Your Information**

We may share your personal information with third parties in the following circumstances:

– With service providers who assist us in operating our website, processing payments, and providing other services.
– With our business partners and affiliates, where necessary to fulfill your requests.
– To comply with legal requirements, such as responding to subpoenas, court orders, or law enforcement requests.
– To protect our rights, privacy, safety, or property, or that of our users and others.

**5. Your Choices**

You have the following rights regarding your personal information:

– You can access, update, or correct your personal information by logging into your account or contacting us.
– You can opt-out of receiving marketing communications from us by following the instructions in such communications.
– You can request the deletion of your account and associated personal information.

**6. Security**

We employ reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

**7. Changes to This Privacy Policy**

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and the updated Privacy Policy will be effective immediately upon posting.

**8. Contact Us**

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Climake Company

2 Ali Amin St., Nasr City, Cairo, Egypt

By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Please review this policy periodically for updates.